Shipping policy
📦 ASATO Shipping Policy
Welcome to ASATO! We’re committed to delivering your orders quickly, safely, and reliably. Below you'll find everything you need to know about our shipping process.
🌍 Shipping Locations
We proudly ship worldwide. Whether you're in the heart of the city or a remote destination, ASATO aims to reach you.
⏱ Processing Time
Orders are typically processed within 1–3 business days. During peak seasons or promotional events, processing may take slightly longer.
🚚 Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Carrier(s) Used |
|---|---|---|
| Standard Shipping | 5–10 business days | DHL, Aramex, FedEx |
| Express Shipping | 2–5 business days | DHL Express, FedEx |
| Local Delivery (KSA) | 1–3 business days | SMSA, local couriers |
Please note: Delivery times are estimates and may vary due to customs, weather, or carrier delays.
💰 Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Occasionally, we offer free shipping promotions, so keep an eye out!
📦 Order Tracking
Once your order ships, you’ll receive a tracking number via email or SMS. You can monitor your shipment’s progress in real time.
🛂 Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and vary by country.
❗ Delays & Exceptions
While we strive for timely delivery, ASATO is not liable for delays caused by:
- Incorrect shipping information
- Carrier disruptions
- Customs clearance procedures
If your order is significantly delayed or lost, please contact us at support@asato.store and we’ll assist you promptly.
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